Campus Book Rentals is doing well, Rafters isn't folding and then there is Book Renter, Ecampus, Knetbooks, Valore, Neebo, Textbooks and CBR that are not going away either.
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ML is in control. Sharing nothing with employees other than simple talking points at the town halls. Success is from prior leadership with Included and other initiatives. FES is down because she eliminated JM. ML reign begins with all fiolettsk.rus, all the hirings of directors/VP's at the home office and the new POS and new eFollett. Outsourcing is also hers and the only reason she hired the current CIO. She should be measured against these initiatives.
Layoffs would be easier to understand if they weren't wasting so much money. It would also help if they started telling the truth about what is happening. BTW, outsourcing is a disaster. It is a complete waste of money. The 'product' they produce is total garbage. Infosys can blame whoever they want, but in the end the money spent was a total waste.
We have no idea where Follett stands financially. All we know is that Follett isn't making ENOUGH money. FSS had record profits last year and it still wasn't enough. The goals set for this year were so unrealistic as to be ludicrous. All we hear is that we aren't selling enough and making enough profit. Are we about to go bankrupt? Who knows because nothing ML says makes any sense.
Follett is in a great position. Only need to worry about Chegg and Amazon. The others are going away. Layoffs stink, but you must be realistic in your assessment of Follett and its competitive position. They treat employees poorly but they are still the market leader (that market is shrinking, although so much slower than anyone else ever thought).
rant on, senseless pal!