Thread regarding Humana Inc. layoffs

Most Truthful Fake News You’ve Ever Read

This is going to be the longest post on this message board, prepare yourself, move on, or like some people just go straight to the comment area.

There is a common theme on this message board: bickering. HCMSS, PHC, RN and CHE arguing with one another. I am a firm believer there are 10-15 regular posters. Some who are constructive and some who are malicious. Then there is the silent majority who reads and barely post because they are worried about their job and putting food on the table.

There are also a few people who have previously been laid off who check in now and then to give insight of their path and to offer support for those of us still going through it. You are appreciated. There are also people who have been laid off who sit around bitter and troll, sometimes anonymously and sometimes under a “name.”

I have some input on the current situation of things:

This board was silent for weeks, there were literally no posts from the previous layoff until very recently when someone asked what was happening January 18th and everyone spreads a new rumor in the schoolyard. In between there have been people outside of HAH who posted and those users with this site on their favorites drove them away. Even though HAH is a minority in some of the recent layoffs at our company we control this board, argue with each other and people from other areas of our company.

That is pathetic. If this wasn’t anonymous I wonder if you would all act the way you do. I hope our members never come across this board and think I am one of you, I hope our leadership doesn’t think that every associate feels this way since most do not hate Humana. Most people realize it is a good company who as a whole has good benefits and is supportive of its associates. Sadly our division has been dragging out these layoffs and it seems as though though our small division may have lost touch with this over the last year. I do truly believe they are trying to get people to quit out of fear, but they are also doing it in stages to evaluate where the return on investment stands after each RIF because there is a margin they are trying to obtain.

The reason layoffs began in the first place was because the company lost its star rating and lost reimbursement for case management. Previous leadership had made the programs massive and lucrative, when there was profit flowing. When that profit went away with a lower star rating Humana had to right the ship and used the opportunity to begin protecting itself from future challenges (ie loss of star ratings again or changes in legislation for example).

People say there is no rhyme or reason for fiolettsk.rus whether they are current or former employees. I beg to differ and there is a process used to determine who stays and goes. It cant be disclosed for fear of a lawsuit and trust that when employees aren’t being watched as closely they wont go back to their old ways.

Former employees will all say “I was a good PHC, I was great at my job.” Obviously thats what you’re going to hear, no one is going to say “Yeah, I was really bad at that and I deserved to lose my job.” The criteria is not right in your face so it doesn’t stick out. I do not plan to share it because after all this is the hunger games and in the end we are competition for each other. I’m sure some have realized what common themes are in fiolettsk.rus, if you haven’t then you are likely on the chopping block for the next round, if there is a next round. A hint is that some time ago it was stated that numbers no longer matter. Except that they do, so you can’t take the hint at face value.

I do feel for those in the HCMSS and CHE role more than anyone as their queues are filled by care managers and are reliant on us for their production.

IMO the people who have previously given us info about upcoming announcements were effected themselves. Like adults, they moved on from a job they haven’t held for months and no longer linger around a message board throwing out misinformation.

Some people say there have been 4 layoffs, some say 5 and some say 6. Regardless of the discrepancy in recollection, PHCs alone have lost about 70% of our workforce, not to include those HCMSS, CHEs and RNs who have also been effected. We should be empathic with those who have lost their position, but this is nothing new, we have lost CHEs 2 years ago and HCMSS were forced out if they didnt have MSW at the same time.

Some people say this is THE source for information on when layoffs are happening because they have found out about all 4, 5 or 6 of them and knew they were coming! Well we have been given tons of dates that haven’t come tp fruition. We heard before Thanksgiving, we heard after Thanksgiving, we heard before Christmas, after Christmas, the end of December, January 2nd... Someone was equated to a horoscope with their prediction, so many people can take advice from it due to its vagueness. Because of vagueness people think TV celebrities can talk to ghosts. Even a broken clock is right twice a day. We have been told by Humana that more RIFs were coming, we have been told they were done and then we’ve been told surprise!

Bottom line is at this point it is a crap shoot. The only real rumor I think we can believe is that there is a tight gag order on saying anything, if there is actually anything to say. I have confidence we are not done with RIFs, but I dont believe any of the dates, except maybe before the end of the first quarter. I’m not going to let any of the rumored dates get under my skin and I’m going to continue to live the values and serve the members (my job) until it’s no longer whats expected of me. If you’re the type of person “just waiting for severance” you might get it (or as one person posted there may just be terminations).

Care plans are in depth and there are glitches so this could be a legitimate excuse to push it back. Members above 24 CBA shouldnt be managed so that is legitimate to move them on. Members with a low CBA and low mDAT with no problems really aren’t getting anything they cant do on their own so they should be graduated. That does indeed leave PHCs in a sticky spot. RSs still exist (despite the fake news rumor mill) and new members have been spotted but they are not common. Members are moved down from HCMs as well.

Although all the reasons are also an argument for layoffs to happen. So who knows (except for those who claim they know based on one of the 15 dates they’ve been told).

At one point we graduated thousands of members, saying that we should keep them monitored in case they needed us in the future. Leadership disagreed. Now they are doing exactly that and we act like we are falling off of the edge of the flat Earth. Take off your tinfoil hats and get a grip on reality, people get sick at times and need more intervention, people get well at times and need less intervention.

PHCs do have a roll with this company going forward, I firmly believe that. We might be on one team, care planning and using autodialer, but we will be here. RNs will undoubtedly always be around as will HCMSS. CHEs likely will, maybe in a limited capacity, though.

After all, the RS no longer does the mDAT and nurses wont be doing them for someone who gets one or two contacts and then become monitored.

PHC by the way. I’ll follow up if I get RIF’d.

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28 replies (most recent on top)

Thank you for this original thread.

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I agree, for the most part, with the original poster. I've cringed at the bickering and the nastiness of some of the posters. It's been embarrassing to see the lack of respect for others. Humana has a lot of major problems however and membership will continue to decline without intervention. Humana has a very poor reputation among the members and providers overall. Once in awhile, a member will brag about Humana--more often complaints about dwindling providers and customer service nightmares are made however. The frequent changes in care management has only served to cause more issues. ---And there have been LOTS of wonderful, high performaning PHCs let go.... for reasons no one will know. I don't believe the PHC role is ending but I do believe more cuts are on there way. Regardless, everyone will eventually be fine... with or without Humana.

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I know all about what’s considered discriminatory actions. Layoffs are not. That’s not the reasoning for my lawsuit. Sorry, I can’t go into details. I have written proof noted events and actions.

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Poster, how do you feel you were discriminated against? It’s my understanding that discrimination has to fall under certain categories that can be proven. Being laid off is not discrimination. Why you were laid off may be, but that’s hard to prove and humanas hr is very very thorough

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Layoffs are not discriminatory practices. I worked for a Humana for several years.... I’m live in at-will State. I meant discriminatory actions only... that even within a massive layoff is still discrimination.

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What would it take for you to understand this is not discrimination? Would it help if all the jobs were gone... The waiting is almost over. It's been a good 4 years but it's coming to an end. You were not let go for any reason other than the jobs went away. Someone had to be let go first and you drew the short straw. now the rest are going. How can that possibly be discrimination? What is the basis of this discrimination? How have they discriminated. Don't get me wrong. Humana don't look good coming out of this but I don't see any discrimination.

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I think the catch is they are eliminating positions, not people, per se

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Yes! I spoke to number of employees that sued Humana over the years! They won by being Re-hired, overtime paid rewarded( after denials) or a better serverance package. All discriminatory, All Humana employees. So, even the little guy can take down a giant! Otherwise, I would never go forward with this lawsuit, if I believed that it was just a layoff.

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So a sticking point I have here in this is the Hunger Games reference. The point of the hunger games was that the heros did not want to play the game & strived to end it because it wasn’t right. So keep your supposed secret criteria & play the game.

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In response to "Good Luck with Lawsuit"

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And MANY MANY others over the past 10 years. Good luck with the lawsuit and I hope you win. I wish I knew where to join you.

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Discriminatory! Bingo!

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Everyone is always looking for criteria as to who will be laid off and it may exist but not ALL the time. It's a fact in 1st layoff many whole teams were let go and we all know each team has high performers and low performers. So I wouldn't stress on criteria, sadly it is often the luck of the draw and performance has nothing to do with it.

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, just curious about what some of those criteria are? Is it the usual ones related to performance, write ups, etc...or something more?

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. Good luck with that lawsuit! I am pretty certain a company as large as Humana would have their Is dotted an their Ts crossed, but more power to you. If you are in a right to work state, they can fire you at will for any reason as long as it's not discriminatory. You are obviously one of the bitter ones RIFd who still troll this site. There were reasons you were selected as there are reasons others were not. My coach, before she was let go, filled me in on the criteria from what she understood. We are not let go randomly. I am hoping you were able to find a new better job. Best of luck to you!

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Hcmss here- I agree when the round that impacted our co hcmss were repositioned was surprising and hard news to take, but it was the direction humana was going and I was glad they all got other roles...and when the CHEs were doing the follow up calls to members, they also tasked us, because they heard other needs to be met...our coach has told us, in reference to layoffs, she doesn’t know anything, I believe the coach, but I also am aware that our reviews are part of the RIF criteria...working at home is a unique role for the employer....are we a good investment for them? Do what’s expected, do more than what’s expected...do what you were hired to do, try to do it well, and, hopefully, you’ll be in the future picture

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First of all, from your literary style, I know exactly who wrote this and I love and adore you. You are amazing. But, yes, the info dates on fiolettsk.rus was accurate though there were a few. In my circle, every coworker I have hates and despises their jobs due to the ongoing overtime hours that are not compensated for and the general lack of respect for the well-being of the employees. I really don't care if someone knows that I wrote this because I will not say anything on here that I have not already said.

In my opinion, HAH lost sight, about a year and a half ago of the members that we were serving and became lost in an endless mound of paperwork. Therefore, the excellent service that these members received and the effectiveness of the program has crumbled. They went from being cared for to statistical numbers and the results demonstrate this.

The employees too, became numbers and higher work demands, higher numbers, uncompensated overtime... it was never enough. Employees mental an physical health have deteriorated out of sheer exhaustion and the lack of genuine concern for members also got lost in the numbers. Poor diet due to lack of time, inadequate rest, lack of socialization due to the high work hours and the effects of long hours on families and friends have continued to deteriorate not only the quality of the work but the effectiveness.

Any attempts by Humana to put out a healthful living program have been ineffective as well because it is difficult for caregivers to give care when they are unhealthy themselves. The biggest joke is the "Take 10" . I have perused the content and whoever put this out is amazing. However, I do not have 10 to give and I wish I did.

So yes, I agree that people have used this site for venting and I do not fault them for that. Most reasonable and intelligent people can see through the frustration and anger and I personally have laughed at a few posts and wish I had the guts to say the same. But, generally, if you read between the bologna, most was pretty accurate.

I appreciate everyone here. I am glad people have a place to go in anonymity to voice their anger, their frustrations and their sarcasm. Though most of us feel a bit crazy at times, I doubt psychotherapy is needed by many.... just a place with like-minded people to vent a few frustrations.

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There are so many things that are rumored about the criteria, the bottom line is, your employer wants you to be a good investment, productive, and to fit into their picture for the future...we’ve seen the reu,ta if that vision, as an HCMSS, it was devastating to see teammates switched into different roles after they met criteria for employment, but the role required something different than what was when we started. I feel lucky to be part of a select team of coworkers across the board to serve our members as we do, we all fill a unique void to them and their needs, it is amazing to hear in someone’s voice that the realize they can get their needed meds....and it’s a team effort. I like my job. My coach is good, benefits are great, and Humana pays me to do a job, and I do it to the best of my ability,I want to keep my job. I don’t know if the criteria for layoffs is seniority, numbers, scores on reviews, what I do know is I’m going to do the best I can while I have my job....we have all been told numbers and quality...I would assume, if you’re not able to do it, you’re not a productive employee investment. I’d love to know the criteria for RIF, but, by the same token, how many have applied and don’t get employment...do we really know the criteria for that?

I did like the OPs comment about the hunger games aspect of it, and about the horoscopes....

Yes, it’s always better to get a heads up about when the date could be, but, then what? You can’t change it, take the opportunity now to try to change what you can, if you can, so you’re not getting the dreaded email...we are paid well over market, we can wear pajamas to work, we don’t have the gas expense, we have a great retirement match, I appreciate all those things the employer offers, I work with some amazing PHCs and CMs who are wonderful advocates for their members and their needs....let’s just keep doing our jobs the best we can!

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Thank you, great post

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Well said

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So true

We should be empathic with those who have lost their position, but this is nothing new, we have lost CHEs 2 years ago and HCMSS were forced out if they didnt have MSW at the same time.

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Good post OP - dont agree with anything but I appreciate you taking time to put all of this together.

God bless.

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Well, That’s why I’m filing a lawsuit. I want to know the real reasons behind fiolettsk.rus. Since, they won’t share... my lawyers will find out. I hate rumors... finally, I will have facts.

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So how do you supposedly know what fiolettsk.ru criteria is?

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I have to say it was a Great post. However those few people that bash everyone that speaks sensible are going to start barking in 5.4.3.2.1!

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Someone liked this post so much they said it twice! Funny

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Best post ever! Those seeking only bad news will trash you....the 10 regulars who put down anyone who doesn't spread apocalyptic tales. This is so on point! Love it!

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Here here! OP, I agree! I can tell you everyone I have spoken to on my team values their position with Humana and are working their butts off to stay. I love my job and pray I am not RIFd. I'm not one who is waiting for my one time only payment to quit. I take all the rumors of layoffs with a grain of salt. Why do I follow this board? Who knows, curiosity, sadism, insansity....a little of each. Ha!

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Do you have any relevant information about fiolettsk.rus coming. We already know about all this

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You literally wrote a thesis. Go to bed Fred.

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Thank you and it was well stated. As a PHC that is not licensed, I am concerned. I will do my job regardless because I care for the members. I do know that the leaders of Humana should be trying to rebuild trust with employees right now more than anything.

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