Rumors circling this morning, all hush hush still. I'm hearing that we may be going to an all RN model. (I don't know if this is true, just rumors I'm hearing. So take it for a grain of salt). The people talking said that nurses will no longer have a defined MOC, that all calls will be moved to an as needed status or scheduled per member request only. And that the PHC role does not fit into that plan.
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That makes sense, poster below. What doesn’t make sense is communicating so many conflicting messages along the way. Puts everyone more on edge when it comes to next RIF.
I’m an hcmss, and there are lots of glitches with the new care planning system, maybe they don’t want floods of complaints and problems and are waiting to iron out some of the stuff before more go on it
Very bad for morale. I agree too no one is bashing coaches or coms specifically. Saying communication is bad is a fact. Whoever that falls on I am not privy to. since I have been a PHC this poor, inconsistent passing on of information has been a constant. If you ask three coaches you’d get three different answers. I’m happy it comes out here because people are literally scared to just communicate this stuff at work. So if you can’t even talk about it, you can’t ever hope to fix it.
So can anyone say if fiolettsk.rus will happen at the beginning of the month middle of the month or end of the month?
Keep in mind too the year the phc’s have had. Messages like “no more layoffs” followed by a layoff, or “HAH won’t be touched this time,” followed by a layoff.
So they are understandably on edge when mixed messages are put out there to explain a change.
The fact that leadership (higher than COMS, yes) doesn’t get this, or maybe just doesn’t care enough to clean up communication a bit for the sake of reducing anxieties - it’s just plain bad for morale.
And nobody is blaming coaches or COMS, of course there is a higher level of leadership that can not seem to get everyone on the same page with messaging for something as simple as postponing a training.
I don’t think anyone is bashing a coach or COM, just theorizing or observing that messages vary under different coaches, so maybe it depends on which COM you are under, as to which message you will get.
The frustration is with the poor, conflicting communication, and this fact - recognizing that communication is awful - can be stated without the intention of bashing any role. It doesn’t mean anyone is out to get coaches / COMS, it is just a matter of comparing notes and trying to understand the reasoning behind conflicting messages.
I do know there are CGX glitches specifically related to care plans so that part is true. As far as "spin" coming from your COM's and Coaches you need to understand something. Neither of them is privy to what the ultimate plan is going forward. Could you all perhaps find it in your heart to cut them a little slack every now and then? They're not out to get you, in fact, they speak up for you much more than you will ever know. I understand there are a few bad apples out there but the majority of the COM's and Coaches are good people who want nothing more than for us all to be successful.
My team was told some bs about glitches that need to be ironed out as well. I thought other was staff already using care plans so it doesn’t make sense to me. Seem like someone isn’t being truthful to us.
It really hits home how awful communication is once we all start comparing notes on this site.
You would expect there to be one simple answer communicated to explain pushing off a training. Instead we have mental health cbt’s, IT glitches and my favorite- no reason at all, folks. Awesome.
I was also told nothing of behavioral health training & neither were other PHCs on other teams that I’ve talked to. We were given little information as to why care plans were postponed. Timelines all seem to be different too. Some told postponed till end of January some end of first quarter. I know they are usually terrible at passing along info, but it almost seems purposeful.
I’m a phc and our team was told that care plan training was pushed off to “iron out IT glitches.” But everyone here seems to have been told it is due to some sort of mental health training.
Maybe it depends on what COM we are under - maybe that determines the spin each coach is repeating down the line. All I know is it is hard to trust anything when messages are so conflicting.
Op, if you are the someone that knows, that’s under the gag order, and the same person posting, if there’s no PHCs in the model, what about CHEs and hcmss ? CMS wants interdisciplinary care plans, so, hcmss are needed, open enrollment did better than expected, so maybe hah won’t be touched this time around....any PHCs have any insight as to what behavioral health stuff you’re being trained on? I would think that’s a good thing
Right below poster, but we don’t know if that RIF will touch HAH or some other area.
It was quoted on the internet that more layoffs are planned in January
I don’t know if layoffs will happen. However, I don’t put nothing past our leadership. I will continue to look for other work due the stress and unanswered questions. This has been the worst year as it relates to me working for this company. The culture of the company has always been different but the current state by far the worse.
Okay, but would logic dictate if there were no q1 layoffs planned, then there would be no need for a gag order? In other words, if there is no news to share, there would be no order from leadership to keep quiet about it, correct?
Can one infer that there are q1 layoffs planned since there is a gag order?
Can't say anything else for risk of losing my job. There is a strict gag order going on with this change in leadership!
Maybe “someone who knows” is really “someone who doesn’t actually know any more than the rest of us.”
“Someone who knows” - okay then, OP was just repeating a rumor they heard, which is what this site is for,
but since you are “someone who knows,” what have you heard about q1 layoffs? Will there be q1 layoffs for HAH?
The OP stated they were not sure and was only a rumor at this point. Just wait Jan 2 is the last day for this last of layoffs and they will come around with more layoffs. We don’t have to wait much longer. Happy New Year.🎊
OP is full of crap! FACT! HAH. IS NOT GOING TO ALL NURSE MODEL!
I would like to know as well
OP, without naming roles or names, would you say these gossipers are in contact with a reliable source?
Have they heard this from someone or us it just writing-on-the-wall speculation?
This is in response to the person who said HCM have been scheduling calls and front loading since October. What does front loading mean? Also, I haven't been scheduling calls unless they needed to be reached before next moc. Our coach told us to use our roster as designed. Forgive me if I'm asking something stupid, I'm still new here and haven't heard this
I guess we will find out soon enough.
I don’t think there are minimum qualifications, I guess the question is what will you be doing?
Even if they keep some PHC’s, will it be reduced to those that have some sort of behavioral health experience?
This mental health training has some on my team nervous- not about the training itself, but because of the assumption that there must be some minimum qualifications or experience required to manage members with mental health disorders.
ivro if you are privy to this sort of info, as it seems you are claiming, will there be another reduction in the number of PHC’s?
Time will tell. I’m so grateful for this site .For the last year I have been saving money since the first round of layoffs occurred and we are ready for more layoffs.Thank you layoff.com and happy holidays everyone!
the only thing dim is you. Without giving away my position or who I am, I can assure you HAH and the PHCs are not going away. We will begin enrolling again. Nurses are mentioned the most in meetings because, quite frankly, they are in the majority. There are far less PHCs, HCM-SSs and CHEs. All are important roles.
I truly hope that, in all of Humana's valued "transparency," if the goal is to move the PHC role to RNs, then Humana would be up front about this. Please, leadership, if the HAH role will be eliminated, let PHCs know, the worry and speculations about this is toxic.
This program has not enrolled members since May and many members have moved to monitered without next contact date. That alone tells you the future is very dim for HAH
Hate to say this everyone, but if HAH has let go whole teams of FCMs and their CCLs, I'm not sure the plan is to have them exist for too much longer. Just from seeing this type of reduction in workforce in this area alone, it's not looking promising that the projected "growth" Fleming is referring to is going to be the way. (Especially when you buy a HHC agency). I saw the writing on the wall with the last layoffs but kept getting reassured that HAH was the "revenue maker" and not to worry. Now I'm part of the RIF within HAH. Just have a back up plan after the first of the year. Not sure where HAH will be going.
I don’t think your coach would know that at this point, poster. Do you think he / she was just having a rough day and expressing worries about the future? Or do you genuinely think he / she has that sort of information?
We know Humana at Home is continuing and they are using this Kindred acquisition to promote this. I’m thinking your coach may just be frazzled / freaking out and inaccurate.
I have heard that the entire Humana at Home will no longer exist. My coach told me this earlier today. Good luck everyone!
It's a game of "Simon Says". Now do this, now do that... care plan, autodialer,schedule, ... stupid.
We were told nothing about mental health training from our coach & no good reasons for the supposed delay in care planning for PHCs